Secure Checkout
Know How and When You Pay
Review your total, choose an available payment method, and receive confirmation before your container order moves into processing.
Flexible Options, Once Enabled
Payment Methods Available at Checkout
HarborBox Container Solutions will display the online payment methods supported by its connected, tested merchant accounts. Depending on which gateways are activated, these may include eligible debit or credit cards and other provider-supported options. The methods shown at checkout may vary by customer account eligibility and the payment provider’s requirements. Sensitive card details are handled through the provider’s secure processing system; HarborBox does not store raw card details on its website.
From Order Review to Confirmation
Follow these three steps to check your charges, submit payment, and understand when your order enters processing.
01
Check Your Final Total
Review your items, quantities, delivery charges, applicable taxes, and final payable amount before submitting payment.
02
Pay When You Place Your Order
Payment is due at checkout for online orders. Select an available method and submit payment only when the displayed total is correct.
03
Wait for Payment Confirmation
Once the payment provider confirms a successful payment, your order can move into processing. A submitted order without successful payment confirmation is not yet ready for processing.
SECURE CHECKOUT
Clear, Protected Payments
Available at Checkout
See the payment methods currently enabled for your order before you place it.
Eligibility May Vary
Some options depend on your account, location, or the payment provider’s approval.
Final Amount First
Review your order total, including applicable delivery charges, taxes, and fees, before submitting payment.
Payment Before Processing
Payment is due at checkout; order processing begins once payment is confirmed.
Provider-Handled Card Details
Your selected payment provider securely processes sensitive card details. HarborBox does not store or expose raw card information.
Confirmation You Can Check
After a successful payment, look for your order confirmation and keep its reference number for support.
Payment Questions, Answered
Find out which options may appear at checkout, when payment is due, and how to handle a missing confirmation.
Which payment methods can I use?
Checkout displays the methods HarborBox has enabled for your order. Available options may vary by location, account, and provider.
Why can’t I see a particular payment option?
A method may be unavailable because of account eligibility, provider requirements, or your order details. Choose another option shown at checkout or contact us for help.
When do I need to pay?
Payment is due when you submit your order. Check the final payable amount on the order review screen before confirming payment.
When will my order be processed?
We begin processing an order after its payment is confirmed. Submitting an order without confirmed payment does not mean processing has started.
Are my card details stored by HarborBox?
No. Sensitive card details are handled securely by the selected payment provider; HarborBox does not store or expose raw card details.
What if my payment or order confirmation is missing?
Check your inbox and spam folder, then review your order status if you have an account. If confirmation is still missing, contact us with your order reference and the email used at checkout. Do not send card details.
Phone
Call HarborBox using the phone number on your order confirmation for payment assistance.
Reply to your HarborBox order email for help with a payment or missing confirmation. Include your order reference, but never send card details.
Address
For delivery-related payment questions, include your delivery location and order reference so we can review the correct order.